Refund policy
Refund Policy
We put serious intention into everything that leaves our hands. If something arrives wrong or damaged — that's on us, and we'll make it right without a fuss.
We offer refunds for:
- Items sent incorrectly
- Damaged or defective products
Refund requests must be submitted within 30 days of your purchase date. To get the process started, reach out to us at info@hazelsheyday.com with your order number and a quick description of the issue. We're not here to make you jump through hoops.
This policy may be updated from time to time. For the most current version, contact us directly at info@hazelsheyday.com.
A note on longevity: These pieces are made to be worn, not stored. To keep them looking the way they deserve, follow the care instructions included with your order. Treat them well — they'll return the favor.